For many mobile users in Saudi Arabia, remembering their mobile number can occasionally be a challenge, especially if it’s a new SIM card or a number you don’t use often. If you’re a Salam Mobile customer and find yourself in this situation, don’t worry. Salam Mobile, formerly known as ITC (Integrated Telecom Company), provides several straightforward methods to check your mobile number.
Here’s a guide to help you retrieve your Salam Mobile number easily.
1. Using USSD Code
One of the simplest ways to check your Salam Mobile number is by using a USSD code. USSD codes are short codes you can dial from your phone to access specific services without requiring an internet connection. Here’s how:
- Open your phone’s dialer.
- Dial the code*108#
- Press the call button.
- Within a few seconds, your mobile number will be displayed on your screen.
2. Using USSD Code 2
- Open your phone’s dialer.
- Dial the code
*100#
. - A menu with different options will appear on the screen.
- Type “8” and press the Send button at the bottom.
- A popup message will display your Salam SIM number.
This method is quick, free, and works across all types of phones, whether it’s a smartphone or a basic mobile device.
3. Contact Customer Support
If the USSD code does not work or if you prefer assistance, you can always reach out to Salam Mobile’s customer support team. Here’s how:
- Dial 1101 from your Salam Mobile number to connect with the customer service team.
- Explain that you want to know your mobile number.
- After verifying your identity, the representative will provide your mobile number.
Salam Mobile’s customer service is known for its efficiency, so you can expect prompt assistance.
4. Check Your SIM Card Packaging
When you purchase a new Salam Mobile SIM card, the packaging typically includes all essential details, such as the mobile number, SIM card serial number, and activation instructions. If you still have the original packaging, look for a sticker or printed information that includes your mobile number.
5. Log in to Your Online Account
Salam Mobile offers an online portal and a mobile app for managing your account. If you have registered for an online account, follow these steps:
- Visit the Salam Mobile website or open the Salam Mobile app.
- Log in with your credentials.
- Navigate to the account details or profile section.
- Your mobile number should be displayed there.
This method requires internet access and an active account, but it’s a great way to manage your Salam Mobile services conveniently.
6. Check Your Phone Settings
Another quick way to find your mobile number is through your phone’s settings. On most smartphones:
- Go to Settings > About Phone or SIM Information.
- Look for the “My Phone Number” section.
- Your Salam Mobile number should appear here if the SIM card is active and inserted correctly.
Method 7: CST Website (Previously CITC)
The Communications, Space & Technology Commission (CST), formerly known as the Communications and Information Technology Commission (CITC), is the official Saudi authority overseeing the regulation of the telecommunications sector, infrastructure development, and industry control.
through the CST website, you can not only check your Salam SIM number but also view all SIMs registered under your Iqama/ID, along with their respective operator names.
Method 8: Visit Your Nearest Salam Mobile Store
If you’re unable to find your Salam SIM number in KSA through other methods, you can visit a Salam Mobile store for assistance. The staff at the store will help you retrieve your SIM number. Be prepared to present your ID or Iqama, as it is required for verification. Additionally, ensure that the mobile connection you are using is registered under your name.
Conclusion
Retrieving your Salam Mobile number in Saudi Arabia is a hassle-free process, thanks to the various options available. Whether you prefer using a USSD code, contacting customer support, or leveraging online tools, Salam Mobile ensures that you can access your information with ease. The next time you forget your number, refer to one of these methods and stay connected effortlessly.